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Everything you need to know about buying and selling safely on LockNDeal.

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Step-by-Step
Easy-to-follow guides

Getting Started as a Buyer

Five simple steps to a safe purchase

1

Create Your Account

Sign up with your email in seconds. No lengthy forms, no hassle — just a quick signup and you’re ready to start browsing deals.

2

Find Your Item

Browse listings on Facebook Marketplace, Kijiji, or any platform. When you find something you want, agree on a price with the seller and head to LockNDeal.

3

Lock the Deal

Enter the deal details and the agreed price. Your funds are securely held by LockNDeal — the seller can see the money is locked but can’t access it until you confirm.

4

Meet & Inspect

Meet the seller at your agreed location. Take your time to inspect the item. No pressure, no rush — your money is safe until you’re satisfied.

5

Release or Dispute

Happy with the item? Release the funds instantly. Something wrong? Open a dispute and our team will step in to help resolve it.

Getting Started as a Seller

Get paid securely, every time

1

Create Your Account

Sign up in seconds. When you’re ready to withdraw your earnings, we’ll walk you through a quick identity verification — it only takes a minute.

2

List Your Item Anywhere

Post your item on any marketplace — Facebook, Kijiji, Craigslist, wherever you prefer. When a buyer is interested, send them your LockNDeal link.

3

Buyer Locks the Funds

The buyer locks the agreed amount on LockNDeal. You’ll see the funds are secured — guaranteed money waiting for you. No more fake payments or bounced e-transfers.

4

Meet & Hand Off

Meet the buyer, hand over the item, and confirm the handoff in the app. Simple and straightforward.

5

Get Paid Instantly

Once the buyer confirms they’re happy, the funds are released directly to your account. No waiting, no chasing payments.

💡

Meet-Up Tips

HIGHLY RECOMMENDED
  • ✓Choose a public place — mall entrance, coffee shop, or a police “safe exchange zone” if available.
  • ✓Bring a friend for high-value items.
  • ✓Confirm the item details in chat before you meet (model, condition, included accessories).
  • ✓Don’t share the release code until the buyer has the item and you’re ready to complete.

Frequently Asked Questions

Quick answers to common questions

What exactly is LockNDeal? +
LockNDeal is a secure escrow platform for local marketplace transactions. When you buy or sell items through platforms like Facebook Marketplace or Kijiji, LockNDeal holds the buyer’s payment securely until both parties meet and confirm the deal. Think of us as the trusted middleman that makes sure nobody gets scammed.
Is my money actually safe? +
Yes. LockNDeal is a federally registered Money Services Business (MSB) with FINTRAC — Canada’s financial intelligence authority. We operate under the same regulatory framework as banks and payment processors. Your funds are held in secure trust and are fully protected until you authorize their release.
How long does a transaction take? +
The process is as fast as you need it to be. Locking funds takes seconds. Once you meet the other party and confirm the deal, funds are released instantly. Most transactions from lock to release happen within the same day.
What if the buyer or seller doesn’t show up? +
If the other party doesn’t show up, your money stays locked and safe. You can cancel the deal and get a full refund, or reschedule the meetup. LockNDeal ensures you’re never out of pocket because someone flaked.
What if I’m not happy with the item? +
If the item doesn’t match the description or you’re not satisfied, you can open a dispute directly in the app. Our team will review the case and work with both parties to reach a fair resolution. The funds stay locked until the dispute is resolved.
What payment methods do you accept? +
We accept major credit and debit cards through our secure payment processor. All transactions are encrypted end-to-end, and your payment details are never stored on our servers.
Are there any fees? +
LockNDeal charges a small service fee to cover secure payment processing, escrow holding, and platform maintenance. The fee is transparently shown before you confirm any transaction — no hidden charges, ever.
How do I contact support? +
You can reach our support team anytime at [email protected]. We typically respond within an hour during business hours. For urgent issues related to an active transaction, use the in-app support button for priority assistance.

Still Need Help?

Our support team is ready to assist you with anything. Don’t hesitate to reach out.

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